The Future of Site Reliability Engineering in Financial Platforms: Ensuring Uptime for Multi-Billion-Dollar Transactions
DOI:
https://doi.org/10.63282/3050-9246.IJETCSIT-V7I1P110Keywords:
Site Reliability Engineering (SRE), Financial Platforms, Uptime Assurance, Compliance-As-Reliability, Aiops, Continuous Control Certification (CCC), Reliability-As-Code, Autonomous Reliability Engineering (ARE)Abstract
Since financial ecosystems are becoming digital, multi-cloud and hybrid infrastructures, maintaining uninterrupted uptime has become not only a regulatory requirement, but also a technical factor. Conventional IT operations and DevOps practices are now not adequate to ensure reliability, latency and resilience required by the present day financial systems whereby profit, trust and compliance is measured by milliseconds. This paper is an exploration of the future of Site Reliability Engineering (SRE) in the scenario of economic and telecom platforms which process a multi-billion dollar of transactions every day. The research proposes the Financial Reliability Engineering and Governance Framework (FREGF) an integrated model, with the principles of SRE embedded, policy-as-code, AI-driven observability (AIOps) and blockchain-based audit evidence using a Design Science Research (DSR) methodology. The framework improves on the shortcomings of the current models of reliability by adding automation-enforced compliance, nonstop control certification, and reliability-as-code enforcement that provide reliability in terms of uptime and fault tolerance, as well as readiness to comply with audit requirements.
Empirical testing of simulated payment gateways and telecom routing systems shows that their availability is 99.995 percent, mean time to recovery (MTTR) is reduced by 87 percent and audit preparation is made simpler by 65 percent. Furthermore, qualitative feedback was given by 22 reliability and compliance experts confirming the applicability of FREGF in meeting engineering reliability as required by other regulatory requirements like FFIEC, PCI-DSS, and Basel III. The paper finds out that SRE together with AI and compliance intelligence transforms SRE to a strategic governance discipline, and ushers in the era of Autonomous Reliability Engineering (ARE) in financial institutions. This change can provide sustained resilience assurance, real-time compliance assurance, and reliable automation across essential transaction systems, which will create the basis of financial dependability governance of the next generation.
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