KACHAKAYALA, Pradeep; KOCHNEV, Andrey. Unifying Customer Intelligence: An Enterprise Architecture for Real-Time Decisioning Using Microsoft Dynamics 365 and Power Platform. International Journal of Emerging Trends in Computer Science and Information Technology, [S. l.], v. 5, n. 1, p. 229–233, 2024. DOI: 10.63282/3050-9246.IJETCSIT-V5I1P122. Disponível em: https://www.ijetcsit.org/index.php/ijetcsit/article/view/757. Acesso em: 28 jun. 2026.