TEKALE, Komal Manohar. Generative AI in P&C: Transforming Claims and Customer Service. International Journal of Emerging Trends in Computer Science and Information Technology, [S. l.], v. 5, n. 2, p. 122–131, 2024. DOI: 10.63282/3050-9246.IJETCSIT-V5I2P113. Disponível em: https://www.ijetcsit.org/index.php/ijetcsit/article/view/413. Acesso em: 27 oct. 2025.