KATIYAR, Sandeep. Google Cloud Platform Services in Build Out of a Digital Contact Center. International Journal of Emerging Trends in Computer Science and Information Technology, [S. l.], v. 5, n. 3, p. 143–149, 2024. DOI: 10.63282/3050-9246.IJETCSIT-V5I3P114. Disponível em: https://www.ijetcsit.org/index.php/ijetcsit/article/view/538. Acesso em: 23 mar. 2026.