DABBARA, Brahmananda Naidu. Integrating Conversational AI into Healthcare CRMs for Patient Engagement Optimization. International Journal of Emerging Trends in Computer Science and Information Technology, [S. l.], v. 7, n. 1, p. 16–18, 2026. DOI: 10.63282/3050-9246.IJETCSIT-V7I1P103. Disponível em: https://www.ijetcsit.org/index.php/ijetcsit/article/view/544. Acesso em: 1 feb. 2026.